Announcement
Please visit my original shop NurseLanaCreations for a large selection of Baby Items**
https://www.etsy.com/shop/NurseLanaCreations
Please read NurseLanaDesigns Policies and FAQs for your information
All my items are made in a smoke-free, kid and Goldendoodle friendly home. The dog though does not get in contact with any materials. I pre-wash all fabrics and keep them as clean as possible during the manufacturing.
I thoroughly inspect all my items, including properly secured ribbons and fastened hardware, snaps, zippers, etc. prior to shipping. NurseLanaDesigns is NOT responsible for any damage or injury that may occur once my items leave the shop. Buyer is responsible for periodically inspecting small parts, including snaps, as needed. All children should be under adult supervision and caregivers should follow AAP guidelines
I am pretty flexible with custom requests for particular fabrics. I have over 300 fabrics pictured on my Facebook page album. However, if you request a non-stock fabric print, your order is considered Custom and is non-refundable
Disclaimer
I use some licensed fabrics for my creations, but in no way am I licensed or affiliated with any Trademarks - Disney, NFL, MLB, etc. I do not affiliate, endorse or represent any companies
Featured items
Items
All Items
Reviews
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Kendra on Dec 13, 2023
5 out of 5 starsI wasn't sure if this would make it in time for a Christmas gift, but sure enough it was! Thank you for the fast shipping!
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Sara on Aug 16, 2023
5 out of 5 starsMy second purchase from them and I love it equally both times!
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sarah on Apr 8, 2023
5 out of 5 starsI absolutely love this item. It fits perfectly and the fabric isn't scratchy. Very well done and the shipping was quick. Got here just in time.
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About NurseLanaDesigns
Shop policies
Shipping
Customs and import taxes
Payment options
Returns & exchanges
Cancellations
More information
Frequently asked questions
Custom and personalized orders
NO Returns or Cancellations will be honored on Custom or Personalized orders, including when Custom/Not in Stock Fabric was requested and ordered
Shipping
Sorry, but I will no longer be responsible for lost, damaged, re-packaged or stolen items once the tracking number was registered as "received" by USPS. I use the least expensive option to ship my creations in order to same my customers the cost.
If you would like to add insurance to your items, please let me know BEFORE you order, as this will affect the shipping price.
Returns/Exchanges Part 1
I will only accept a return or exchange on defective items. Must contact me with pictures of damage within 3 days after delivery confirmation was received.
I am NOT responsible for damage caused by shipping, not following care directions or misuse. I vigorously inspect my items prior to shipping and guarantee that they leave my shop intact, with working snaps, zippers, hardware, etc. If any damage occurs in transit, please file a complaint with USPS. Orders over $30 ship with regular insurance. Insured Priority Mail shipping upgrade is available.
"Change of heart", "paid too much", "partner does not like it", "patterns clash" are NOT acceptable reasons for returns. Please look at patters/images/colors carefully PRIOR to ordering
Returns/Exchanges Part 2
When I do accept return or exchange, buyer is responsible for return shipping with a tracking number. Upon return of items, I will examine them to make sure they are in the original condition, PRIOR to issuing discussed refund/exchange
When Free Shipping was used, the shipping label price and fees will be deducted from the refund amount.
In case of Return To Sender packages, Buyer is responsible for purchasing the label to ship to the correct address.
Order Cancellations
I will only accept order cancellations within 24 hr AND prior to shipping label purchase/shipping notification sent. Please note I ship most Ready To Ship Items the same day.
Address Verification
Due to increased internet fraud, ALL order will only be shipped to the USPS verified address provided during the order placement. NO adjustments to address will be made after. Please double check the address at the time of placing your order. In case any changed need to be made, new order with correct address is required, and in such instance I will gladly refund the original order within 24hr cancellation window. Please note, All Custom Orders are final sale and will only be shipped to the address provided at checkout.
NurseLanaDesigns is NOT responsible for packages delivered to wrong address due to customer’s mistake at the time of order placement. NO refunds or replacement will be honored
Free Shipping Returns/Exchanges
*** FREE shipping***Policy
In instances when Free Shipping was used and the package was returned to the maker and/or the customer requested return/exchange, customer will receive refund of the item price minus cost of shipping label and processing fees. Customer is responsible for purchasing second shipping label within 7 days if address correction/exchange is required. This does not apply to custom orders. All custom orders are final sale and non-refundable